FAQ #5: Are We Available “24/7/365” ?

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Generally yes.  We work closely with our clients either via email, over the phone, or in person, depending on the client’s needs and cost considerations.  We are usually available during normal and regular business hours, nights, weekends and holidays.  We pride ourselves on our ubiquitous availability and quick response time.  However, there are times when we are unavailable due to travel constraints and personal issues.  In the event the client needs us to be immediately available during crucial business times, LCA can work out an on-call schedule guaranteeing availability.  

LCA is based in the western suburbs of Philadelphia, near the city of West Chester, Pennsylvania, USA.  Often, we are traveling and could be anywhere business takes us, but we are usually able to attend to clients needs even when we are on the road or out of the office.